Delivery
Castelanne.com : chocolate delivery all other France in 48h
We are specialised in chocolate delivery all other France in 48h. Delivery is assuring by colissimo or by chronopost.
Delivery take effect when the order is done. Referinf at order hours for a delivery tomorrow , at the delivery days and at the exceptions Chronopost. If the delivery day isn't day isn't conform at the deliver conditions, Castelanne will warn the sender and the order will be put in waiting the decision of him.
IMPORTANT : To secure
The receiver adress is exact.
The presence of him the delivery day.
-If the receiver is absent during the delivery, a advice will be put in his mail box. The product's repurchase will have done in the 24h cause the perishable product nature. The delivery delays are mentionned sush exactly than possible. The delay's overtaking can't taking charge for Castelanne.
-If the delivery adress wrong , Castelanne can't been taking in charge cause of the impossibility to deliver the package.
-Si l'adresse de livraison est erronée, Castelanne ne saurait être tenu responsable de l'impossibilité de faire livrer le colis.
The delay delivery can respect only if the buyer have filled all his obligations. If a package haven't not been deliver cause of a wrong adress, ther will be delated and not payed back.
La livraison dans les délais ne peut intervenir que si l'acheteur est à jour de ses obligations envers le vendeur. Si un colis devait ne pas être livré pour cause de mauvaise adresse, le client verra sa commande annulée et non rembourser. La société Castelanne ne pourra être tenue responsable de la non livraison d'un colis par colissimo.
Garantie de délais de livraison :
Without the period of celebration (Christmas, Easter, Valentine's day, Mother's day...), we guarating the delivery delays anonnce during the command. In case of eceed delay ; (more that 24h), you can benefit a credit equal of your command.
Hors période de fêtes (Noël, Pâques, Saint-Valentin, Fêtes des mères,etc..), nous garantissons les délais de livraison annoncés lors de la validation de la commande. En cas de retard de plus de 48h, nous nous engageons à faire bénéficier le client d'un avoir d'un montant équivalent à la totalité de sa commande.
The companies's gifts were marked by a logo or a personalisation.
The deliveries in Paris were execute by a rapid service in scooter.
Castelanne
